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Terms of Service

Last updated: June 5, 2026

These Terms of Service ("Terms") govern your access to and use of dalidigitalstudio.com (the "Site"), operated by Dalí Digital Studio, a brand of YNotU LLC, a Florida limited liability company ("we," "us," "our").

These Terms cover the website itself — booking calls, reading content, interacting with our AI chatbot. They do not cover our paid services. If you become a client, you'll sign a separate Client Services Agreement that governs that relationship.

By using the Site, you agree to these Terms. If you don't agree, please don't use the Site.

1. Who We Are

Dalí Digital Studio is a brand of YNotU LLC, a Florida limited liability company. We provide AI-powered customer-capture and follow-up systems for local US service businesses.

  • Email: dalidigitalstudio@outlook.com
  • Phone: +1 (239) 821-5955
  • Address: Naples, Florida, United States

2. Using the Site

You may use the Site to learn about our services, book a discovery call, interact with our AI chatbot, or contact us for questions or inquiries.

You agree to use the Site lawfully and not to:

  • Attempt to gain unauthorized access to any part of the Site or our systems
  • Use automated tools (scrapers, bots) to collect information from the Site without permission
  • Interfere with the Site's normal operation
  • Submit false or misleading information through forms or our chatbot
  • Use the Site to send spam or harassing communications
  • Reverse-engineer, decompile, or copy any part of the Site for commercial use
  • Use the Site for any unlawful purpose

We may suspend or terminate your access to the Site if you violate these Terms.

3. Booking a Discovery Call

When you book a discovery call through our Site:

  • The call is offered as a free consultation, with no obligation to purchase
  • Booking does not create any service agreement between us
  • We may contact you by email, SMS, or phone regarding your scheduled call and related follow-up
  • You can cancel or reschedule by emailing dalidigitalstudio@outlook.com
  • We reserve the right to cancel or reschedule for any reason, giving notice when possible

A signed Client Services Agreement is required before any paid work begins.

4. Our AI Chatbot

The Site may include an AI-powered chatbot that responds to questions and provides information about our services.

Important to know:

  • The chatbot is an AI, not a human. It will tell you so if you ask.
  • The chatbot's responses are informational and may contain errors.
  • Pricing quoted by the chatbot is general. Final pricing for your specific situation is discussed in a discovery call.
  • The chatbot cannot enter into agreements on our behalf.
  • For anything important — pricing decisions, contracts, complex questions — talk to a human (book a call or email us).
  • Conversations with the chatbot may be stored and reviewed to improve service quality.

We are not liable for decisions made solely based on chatbot interactions. If you want a guarantee of accuracy, contact us directly.

5. Content on the Site

All content on the Site — text, images, design, logos, branding, the underlying code — is owned by us or our licensors and protected by copyright, trademark, and other laws.

You may view and read content for personal, non-commercial use, and share links to our pages on social media or via direct messaging.

You may not copy, modify, distribute, or sell our content without our written permission; use our branding, logos, or trademarks without authorization; use our content for AI training or commercial purposes without a license; or frame or mirror the Site on another website.

If you'd like to use our content for legitimate purposes (press, education, partnership), email us — we're usually reasonable about granting permission.

6. Third-Party Services

The Site uses or integrates with third-party services including Cal.com for appointment booking, HighLevel for CRM and follow-up systems, OpenAI for AI chatbot functionality, Outlook for email communication, and Netlify for hosting.

When you interact with these services through our Site, you're also subject to their terms and privacy policies. We're not responsible for their practices.

External links on the Site lead to third-party websites we don't control. We're not responsible for their content, accuracy, or privacy practices.

7. No Warranty

The Site is provided "as is" and "as available." We do our best to keep it working well, but we don't guarantee that:

  • The Site will always be available or error-free
  • Information on the Site is complete, accurate, or up-to-date at all times
  • The Site will be free of viruses or harmful components
  • Any specific result will come from using the Site or our services

To the maximum extent allowed by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the maximum extent allowed by law, we are not liable for:

  • Lost profits, lost revenue, or lost business opportunities
  • Indirect, incidental, consequential, special, or punitive damages
  • Damages arising from your use or inability to use the Site
  • Damages arising from third-party services we link to or integrate with
  • Damages arising from any content on the Site

Our total liability for any claim related to the Site is limited to the amount you've paid us in the 12 months preceding the claim — which, if you're just using the Site without being a paid client, is $0.

If you're a paid client, liability terms in your Client Services Agreement take precedence over this section.

9. Indemnification

You agree to indemnify and hold harmless Dalí Digital Studio, YNotU LLC, and our team from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms
  • Your misuse of the Site
  • Your violation of any rights of another party
  • Any content you submit through the Site

10. Changes to the Site or Terms

We may modify, suspend, or discontinue any part of the Site at any time, with or without notice. We may also update these Terms from time to time. When we make material changes, we'll update the "Last updated" date.

Continued use of the Site after changes constitutes acceptance of the updated Terms.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any disputes arising from these Terms or your use of the Site will be resolved through:

  1. Good-faith negotiation first (most things resolve here)
  2. Non-binding mediation if negotiation fails
  3. Binding arbitration in Collier County, Florida, under American Arbitration Association rules, if mediation fails

The prevailing party in any dispute is entitled to recover reasonable attorneys' fees and costs.

You agree to bring any disputes individually and not as part of a class action.

12. Severability and Entire Agreement

If any provision of these Terms is found unenforceable, the rest remains in full effect.

These Terms (together with our Privacy Policy) constitute the entire agreement between you and us regarding the Site. They do not replace any separately signed agreements (like a Client Services Agreement).

13. Contact

Questions about these Terms? Email us:

  • Email: dalidigitalstudio@outlook.com
  • Company: YNotU LLC (DBA Dalí Digital Studio)
  • Location: Naples, Florida, United States

We respond within 5 business days.

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