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Privacy Policy

Last updated: June 5, 2026

Dalí Digital Studio ("we," "us," "our") operates dalidigitalstudio.com (the "Site") as a brand of YNotU LLC, a Florida limited liability company. This Privacy Policy explains what information we collect from visitors, how we use it, and your rights regarding that information.

We've kept this in plain language because we believe you should actually be able to understand what happens to your data.

What We Collect

We collect information in three ways:

1. Information you give us directly

When you book a discovery call, send us an email, or interact with our AI chatbot, you may provide:

  • Name
  • Email address
  • Phone number
  • Business name and website
  • Industry and business size
  • Information about your business needs, current setup, or challenges
  • Any messages or questions you send us

You're never required to provide more than you choose to share.

2. Information collected automatically

Our hosting provider (Netlify) and any service used to load the Site automatically collect basic technical information whenever someone visits, including IP address, browser type and version, operating system, pages visited and time spent, referring website, and date and time of access.

This is standard for any website on the internet. We use this only for security, troubleshooting, and understanding broad usage patterns.

3. Information from third-party services we use

We use several services to operate our business. When you interact with them through our Site, they may collect data according to their own privacy policies:

  • Cal.com (appointment booking) — collects information you enter when scheduling a call
  • HighLevel (CRM and AI infrastructure) — stores contact information and conversation history once captured
  • Outlook (email) — handles email communications
  • OpenAI (AI conversational features) — processes chatbot conversations

We recommend reviewing each provider's privacy policy if you want to understand their practices.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request
  • Schedule and conduct discovery calls
  • Send follow-up communications related to your inquiry
  • Improve our services and customer experience
  • Comply with legal obligations
  • Maintain the security of our Site and prevent fraud

We do not sell your information to third parties. We do not share your information with advertisers. We do not rent, trade, or otherwise transfer your information for marketing purposes.

How We Share Your Information

We share your information only when necessary to operate our business:

  • Service providers who help us operate (hosting, email, CRM, AI services — listed above)
  • Legal compliance if required by law, court order, or government request
  • Business transfer if our company is acquired or merged, your data may transfer to the new entity (we'd notify you first)
  • With your consent if you specifically authorize a disclosure

Our service providers are contractually required to protect your information and use it only for the purposes we've authorized.

How Long We Keep Your Information

We keep your information as long as needed to provide our services and as required by law:

  • Inquiry/lead data: Up to 3 years from your last interaction, unless you ask us to delete it sooner
  • Client data (if you become a client): For the duration of our service agreement plus 7 years for tax and legal records
  • Website server logs: 90 days, then automatically deleted
  • Email correspondence: As long as needed for our records or until you request deletion

You can request deletion of your data at any time by emailing dalidigitalstudio@outlook.com.

Your Rights

Depending on where you live, you may have specific rights regarding your personal information. We honor these rights for all visitors regardless of location:

  • Access: Request a copy of the data we have about you
  • Correction: Ask us to fix inaccurate information
  • Deletion: Ask us to delete your information (subject to legal retention requirements)
  • Opt-out: Unsubscribe from emails or stop receiving SMS messages at any time
  • Portability: Request your data in a portable format
  • Object: Object to specific uses of your information

To exercise any of these rights, email dalidigitalstudio@outlook.com with your request. We typically respond within 30 days.

For California Residents

Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information we collect, use, disclose, and sell (we don't sell), the right to request deletion of personal information, the right to opt out of the sale of personal information (we don't sell), and the right to non-discrimination for exercising your CCPA rights.

For EU/UK Residents

If you're located in the European Union or United Kingdom, you have rights under GDPR/UK GDPR including those listed above plus the right to lodge a complaint with a data protection authority.

Cookies and Similar Technologies

Currently, dalidigitalstudio.com does not use cookies for tracking, advertising, or analytics. Our hosting platform may use minimal technical cookies necessary for the Site to function (e.g., load balancing). These are not used to track you across the web.

If we add tracking or analytics in the future, we'll update this policy and provide cookie controls.

Children's Privacy

Our services are for businesses and business owners. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us information, contact us and we'll delete it.

Security

We take reasonable measures to protect your information, including SSL/TLS encryption on our Site, secure access controls on our internal systems, vendor agreements requiring security practices from our service providers, and regular review of our data handling practices.

No system is perfectly secure. If we discover a data breach affecting your information, we'll notify you and applicable authorities as required by law (typically within 72 hours).

International Data Transfers

We are based in the United States. Our service providers may be located in other countries. By using our Site or providing your information, you understand that your information may be processed in jurisdictions different from your own.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we'll update the "Last updated" date at the top and may notify you by email if you've provided one.

Continued use of the Site after changes constitutes acceptance of the updated policy.

Contact Us

Questions, requests, or concerns? Email us:

  • Email: dalidigitalstudio@outlook.com
  • Company: YNotU LLC (DBA Dalí Digital Studio)
  • Location: Naples, Florida, United States

We respond to privacy inquiries within 30 days, usually faster.

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